Resident Benefit Package
At Home Hub Prime, all residents are required to pay an additional $50.00 per month for the Resident Benefits Package (RBP), which is automatically included in all lease agreements. This comprehensive package offers a variety of services designed to enhance your living experience, including but not limited to:
Filter Delivery Service
We’ll deliver air filters directly to your door every 90 days (or as needed based on your system), making it easy to keep your HVAC system running efficiently. This service helps you save up to $250 annually, improves indoor air quality, and reduces the risk and hassle of HVAC repairs.
On-Demand Pest Control
Enjoy peace of mind with On-Demand Pest Control Services, providing you with a hassle-free, proactive solution to keep your home pest-free. Whether you’re dealing with ants, rodents, spiders, or other common household pests, our professional pest control team is just a call away, ready to assist when you need it most. With our on-demand service, you have the flexibility to schedule pest control visits at your convenience, ensuring that your living space remains clean, comfortable, and pest-free throughout the year. Say goodbye to unexpected infestations and enjoy the peace of mind knowing that any pest concerns will be swiftly addressed by trained experts.
Resident Liability Insurance
Home Hub Prime offers renters' insurance through our master policy, which is designed to meet your lease requirements. Provided by an A-rated carrier, this insurance covers up to $100,000 for liability resulting from accidental damage caused by tenant negligence. Tenants also have the option to provide their own renters insurance if preferred, as long as it meets the lease requirements.
Coverage Details:
- Liability Coverage: Up to $100,000
- Tenant Personal Property Coverage: Up to $10,000
- Deductible: $250 per claim
Additional coverage is available under the master policy, and residents are named as additional insured. Please review the policy for full terms and exclusions.
Resident Rewards Program
We believe in rewarding our residents! With the Resident Rewards Program, you can earn points for paying rent on time, which can be redeemed for gift cards and discounts at various retailers through the Piñata online marketplace. After signing up, you’ll receive an email with a link to download the Piñata app and start earning rewards right away.
24/7 Online Tenant Portal
Manage your rental experience easily with our tenant portal, where you can pay rent, submit maintenance requests, and access important documents anytime, 24/7. It’s the simple, efficient way to take care of all your rental needs.
One-Time Late Fee Waiver
Unexpected expenses? We got you! That’s why we offer a one-time waiver of the late fee during your entire tenancy (excluding move-in payments). We’re here to help when you need it.
Home Buyer Representation
If you decide to buy a home after renting with us, we’ll assist with every step of the process, including:
- Home search and negotiations through Home Hub Prime
- Mortgage qualification assistance through our preferred mortgage broker
- Professional closing services via our trusted closing attorney
- Help with homeowners' insurance and flood insurance through our preferred insurance company
- A closing credit of up to $2,000, plus a seamless, one-stop-shop experience.
Important Notes:
-The Resident Benefits Package is mandatory and cannot be opted out of. It will be billed separately each month, covering all the benefits and services outlined above.
-Residents will be named as Additional Insured under the master insurance policy, and you’ll be responsible for any deductibles ($250 to $500 per claim).
-Modifications to the RBP: Home Hub Prime reserves the right to change or modify any aspects of the Resident Benefits Package, including fees, coverage, and services, at any time. Tenants must comply with any changes made.
- Insurance Disclaimer: The tenant’s personal renters' insurance (if purchased) is in excess of the master policy provided by Home Hub Prime. The master policy is not intended to replace personal renters' insurance, and tenants should consult an insurance professional for additional coverage if needed.
This package is designed to provide you with peace of mind, convenience, and added value throughout your tenancy. If you have any questions, feel free to contact us at any time.